Shipping Policy
At Coastal Cool, we work to get your order processed, shipped, and delivered as quickly as possible. Please review our shipping information below.
U.S. Shipping
Orders are typically processed and prepared within 1–3 business days.
Orders under $150
- Shipping rates are calculated and shown at checkout.
-
Estimated delivery: 3–5 business days after processing.
-
Carriers may include UPS, DHL, or USPS.
Orders from $150–$300
- FREE standard shipping
-
Processing: 1–3 business days
-
Estimated delivery: 3–5 business days after processing.
- Tracking information will be sent to the email provided at checkout once your order ships.
International Shipping
We ship internationally to select destinations.
-
Shipping rates are calculated at checkout.
-
Processing: 1–3 business days
-
Estimated delivery: 10–15 business days after processing.
-
Carriers may include UPS, DHL, or USPS.
-
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with available tracking information. Please allow time for the carrier to update tracking after your package has been accepted.
Delivery Estimates
All delivery times are estimates and begin after your order has completed processing. Delivery times may vary due to carrier delays, weather, holidays, peak shopping periods, customs processing, or other circumstances outside our control.
Please double-check your shipping information at checkout to help ensure your order reaches the correct destination.
| Region |
Order Total |
Shipping Cost |
Processing & Production |
Delivery Time |
Carriers |
Notes |
| U.S. |
Under $150 |
Shown at checkout |
1–3 business days |
3–5 business days |
UPS, DHL, USPS |
Delivery times may vary during peak seasons |
| U.S. |
$150–$300 |
Free |
1–3 business days |
3–5 business days |
UPS, DHL, USPS |
Tracking sent via email |
| International |
All |
Calculated at checkout |
1–3 business days |
10–15 business days |
UPS, DHL, USPS |
Customs/duties may apply based on destination |
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