All sales are final. Unfortunately, we cannot accept returns or exchanges.

Please contact us at support@coastalcool.co within 7 days of delivery with photos of the issue, and we’ll be happy to assist.

Please contact us immediately at support@coastalcool.co. While we can’t guarantee changes after the order is placed, we’ll do our best to help.

Unfortunately, we do not offer exchanges at this time. We recommend referring to our sizing chart before making a purchase.

Gifts are also non-returnable. Please ensure the correct item is selected before purchasing.

Please email support@coastalcool.co within 7 days of receiving your order, and we’ll resolve the issue promptly.

No, all sales are final. We do not offer refunds unless the item arrives damaged or defective.

Check out our detailed sizing chart available on each product page. If you’re between sizes, we recommend sizing up for a more comfortable fit.

Yes, our products are designed to fit true to size. However, please refer to the sizing chart for the best fit.

Check our sizing chart and product descriptions for detailed measurements. If you’re unsure, feel free to contact us for guidance.

Yes! We’re proud to offer a range of inclusive sizes. Please refer to the product page for specific size availability.

Use a flexible tape measure to check your bust, waist, and hips, then compare to the chart on the product page.

At this time, we do not offer custom sizing. We recommend checking our sizing chart for the best fit.

Most of our products are pre-shrunk. Follow the care instructions provided on the product tag to maintain fit and quality.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

At this time, we can only accept one payment method per transaction.

Payments may be declined for various reasons, including incorrect card details or insufficient funds. Please check your information or try a different payment method.

Yes! We partner with Klarna and Afterpay, allowing you to split your payments into interest-free installments.

Sales tax is applied to orders where required by law based on your shipping address.

Yes, we use encrypted payment systems to ensure your information is safe and secure.

Yes, we accept Coastal Cool gift cards as payment. Simply enter the gift card code at checkout.

Standard orders ship within 5-7 business days. Skincare items are shipped separately and may take longer.

Once your order ships, you’ll receive a tracking number via email to monitor its progress.

Yes, expedited shipping options are available at checkout.

If your package hasn’t arrived within the expected time, please emailsupport@coastalcool.cowith your order number, and we’ll assist you in locating it.

Yes, we offer free shipping on U.S. orders over $125. International shipping rates vary.

We primarily use USPS, FedEx, and UPS for domestic shipping, and DHL for international orders.

Address changes are not guaranteed but contactsupport@coastalcool.coimmediately, and we’ll try to accommodate.

Currently, we do not offer a local pickup option.

Yes, we ship worldwide! Please note that international shipping rates and delivery times vary by location.

Customs duties, taxes, and fees may apply and are the responsibility of the customer.

All sales are final, including international orders.

Delivery times vary by location, but it typically takes 10-20 business days. You’ll receive a tracking number once your order ships.

Once an international order is placed, it cannot be canceled or refunded. Please ensure all details are correct before placing your order.

Customs processing can cause delays beyond our control. Please allow extra time for international shipments.

Yes, tracking is available for most international shipments. You’ll receive tracking details once your order is shipped.

We ship to most countries worldwide. If your country isn’t listed at checkout, please contact us atsupport@coastalcool.co.